I am sorry to mention that our encounter on the AA counter in Newark was less than stellar – Of The 2 purchaser service reps for the counter aiding passengers checking in, one particular dedicated her time to ONLY First-class travellers, and the other girl looked as if it would do as minor as you possibly can – much too busy worrying about what everyone else was undertaking – all except what she might be performing! As the road grew for a longer period, the considerably less fascinated she grew to become, and her Angle was horrific – It took us a lot less time to get for the Airport than it did standing in line to check in! (above one hour with only four folks before us). By the time we stepped up to your counter – a different consultant bought on board – we needed to “relaxed ourselves down” – you may imagine how the other forty or so persons began to truly feel guiding us! While you continually strive to tell us, you “treatment” in regards to the passenger, which individual could use a little Angle adjustment – or obtain her A further posture!
my grand mom take a flight from Ecuador 2/18/16 (quit in Miami)in path to new York,when she was waiting to receive her luggage what a surprise she received!!her baggage was broken and any person within steal some great which was within,also the zipper was violated(broken)she misplaced in merchandise that she deliver it to my family Along with the Price about $350 when she educated what takes place in AA counter in JFK NY they available to changed her completely new luggage with an made use of and previous one particular that appears like they get inside the rubbish!!.also they stated that to fix usually takes about four months!
Your buyer service Reps are below helpful. Right after seeking to show up at a scheduled for months training seminar our flight was canceled building us unable to attend. The only thing provided by American Airways had been apologies as well as a refund on the flight.
We were being on AA 1517 from Miami to Roatan 02/13/16 and 02/fourteen/sixteen & The flight was struggling to land in Roatan and diverted to Belize. I'm common ample with traveling to understand the Captain built the suitable phone plus the diversion was temperature related. Upon landing in Belize we have been knowledgeable through the Captain there was a warning light on an engine that required to be dealt with, the part was readily available in Belize. The result was a transparent mechanical hold off. We deplaned and had been told we would get foods and consume. Immediately after in excess of one hour we had not been fed in addition to a little bit later on we were given a sandwich and bottled h2o and afterwards advised we could board.
I have already been caught in Charlotte for almost daily now. I'm speculated to be connecting to New Bern, NC. I won't be traveling American Airways yet again!
My click over here flight was to depart at 6 a.m. meaning go away your mattress and your property ahead of the crack of dawn. Only to endure safety and after that sit during the airport lounge because the crew was unable to fly.
Worst Airline at any time?!?! Missing my luggage in Charlotte NC, February six following providing it (in addition to my spouse’s) to 2 attendants in the baggage belt for returning passengers. Hers arrived in on our flight, mine did not. Now eleven times afterwards and soon after obtaining undergone telephone hell and several quite non caring individuals, I've experienced no Get in touch with from anyone. The normal response is “we are still wanting to Find your baggage”. Their questionnaire and all types are despatched to Baggage Assert Section but nobody truly appears to have an interest in executing something to relieve their complications.
When checking in at IAH, the workers behind the AA desk were all chatting and talking about holiday vacation. They appear annoyed that we experienced numerous baggage. The extra perform was acquiring of their way. This was not just how I expected to begin my journey.
We'd like a penned verification from American Airlines to approach our cruise insurance coverage declare. Stating the conditions of delays within the day we traveled to board our ship.
Expensive Buyer Service, On September twenty five my 12 year old son, Aaron Silvers was booked on American Airways flight 1358 flight at three:10PM from Chicago O’hare in route to L. a. LAX airport. He was escorted by an acquaintance from the loved ones, Lori Cooper, into the airport and through stability to the gate. For any fee of $a hundred and fifty which i Earlier paid, your airline certain me that my son could well be safe and taken care of incredibly well. The flight was announced delayed when they arrived on the gate. Our loved ones Close friend, Lori known as into her office to tell them that she was jogging late. The two of these bought some lunch and waited. The flight was on account of depart at four:15PM, so it wasn’t so inconvenient. They satisfied again for the gate to board plus the attendant instructed them which the flight was delayed One more 50 percent an hour resulting from depart at four:45PM.
I was scheduled for your flight leaving Ronald Reagan Airport to Columbus Intercontinental Airport now, boarding at two:forty two departing at 3:fifty. Me and 3 Many others , sitting down while in the assigned gate, never heard the boarding announcement. When we understood individuals had been boarding went to the gate and have been turned absent. It was three:04 PM whenever we have been told this. Thoughts you the gate just shut two minutes prior and we sat and watched the airplane entrance of us for another 20 minutes. Persons were being however dropping off luggage and boarding the plane . When requested why we could’t board the plane, we have been chastised by the employees for not listening. The gate was crowded, and noisy. I'm able to show you we could not listen to your team.
My daughter And that i flew to Barbados for my Close friend”s funeral on Jul 23rd. We had a disservice and on the return flight, we had been pressured to wait more than an hour or so for a wheelchair. It absolutely was discouraging, and as someone with cardiac health, it was somewhat scary.
To this point you've produced us eliminate 24 several hours of our holiday vacation We work flat out for break day operate and of one's days have led to us achieving our place Just one Whole Working day Later. Not a happy client and will spread the word.
There’s absolutely nothing like owning AA employees just take above gate 46 terminal d on Sunday, November 3. Is that this their breakroom? Six guys for an hour or so And that i see that quite a few are “chiefs” about the uniform patch. I’m so happy I paid to hear Felix and Guerillmo yell and snicker for an hour or so